Frequently Asked Questions

What can we help you with today?

If you can't find the answer to your question, please contact us. We are happy to help you.

How can your practice exams help me?

Our practice exams can help you study for the MPJE by testing your knowledge on topics provided by NABP MPJE blue print, Pharmacy scenario-based questions in addition to help you train yourself with the format of the exam. 

How long must I prepare for MPJE®?

Everyone has own way of preparing for exams. Based on feedback from students who used our services reported studying and preparing for at least 3 months for successfully passing the exam.

What is your extension policy?

There is no option to extend your purchased package. If you have already purchased a RPH Buddy Package and your 90-day access period has expired, you have to  re-purchase to get access for another 90 days.

How are your questions made?

All our questions are drafted and reviewed by licensed Pharmacists who have already passed the MPJE and are accustomed with the Federal and State laws and regulations. Because of our specialized experience, we can write questions important to the practice of Pharmacy that require application of the knowledge being tested.

Does RPH Buddy Packages work on my device?

All our packages are cross-browser tested, and work great with Firefox, Chrome, Opera, Safari, and Internet Explorer 7 or greater. Access your online package anytime, anywhere with an internet connection using your PC, tablet, or smartphone.

Do I get more questions if I purchase a renewal/new package?

A renewal (repurchase) will not grant a new set of questions.  Renewals are an extension of period to continue accessing a current package, and it will not start the subscription over or provide any additional material that is not already available. Purchasing a new package will likewise not grant a new set of questions.

Current users have access to the similar material and similar questions, regardless of when their subscription was purchased or how long the subscription has been active.  As an active user, you immediately have access to any new content that is added to the Practice Tests in the Unused question pool.  Moreover, any remaining questions that are updated are automatically made available in your active subscription.  

What percentage of people who subscribe to RPH Buddy pass the MPJE exam?

We ask our past students to rate our services, and we've found that many of our students would recommend our site. Checkout our Reviews section of what our past students have to say.

I am taking MPJE ® for Texas, can I use RPH Buddy MPJE ® Practice Test?

You can use the Texas MPJE Practice Test to evaluate your grip on the Texas Pharmacy Laws. We do recommend though, that you use your own decision for self-evaluation.

My transaction did not complete/Why did my transaction fail ?

There are many possible circumstances that may result in a purchase error/fail when trying to purchase on our website.

Bank declined:  Your bank issued card may have declined the transaction if it does not match your usual buying process, it exceeds your purchase limit, there are insufficient funds or there was an incorrect information of card holder, including card number, card code, expiration date, name on card, etc.  Please contact the bank to resolve the problem and then try the transaction process again.  If you prefer, you can also use a different card/different method.

Incorrect CVV2 code:  The payment transaction may have been declined/failed due to a card code mismatch.  The card code or Card Validation Code (CVC/CVV2) is a three or four-digit code located on the card.  For Visa, MasterCard, and Discover cards, this three-digit code is located on the back of the card.  For American Express cards, the four-digit code is located on the front of the card above the full credit card number.  Please double check the CVV2 code when you enter and try the transaction again.

Duplicate Package Purchase attempt:  User will not be able to purchase a new package if that package currently exists in User’s account and is not expired.  Moreover, if multiple attempts are made in sequence, the site will automatically block these transactions to be sure that your card is not charged multiple times.  Please wait a few minutes before trying your transaction again.

Blocked card:  If your card has been blocked due to too many unsuccessful transactions, sign out of your account and sign back in to clear the temporary block.

I reset my password, but the password doesn't work ?

Click on Contact Us and send us a message; we'll reset your password within 24 hours.

What is the RPH BUDDY refund policy ?

All refunds are evaluated on a case-by-case basis. One case has no bearing on another. Refund amounts determined by RPH BUDDY are final.

Flash Card Questions & Practice Question Packages: These subscriptions are nonrefundable, nontransferable, and cannot be converted into another subscription.

Note 1: A processing fee of 10% (minimum of $10 and maximum of $25) will be applied to all refund amounts.

Note 2: Subscribers must notify RPH BUDDY of their intent to obtain a refund before activating their subscription (or) during the active duration. If the reset option is used or all the questions are used, no refund will be allowed.

Note 3: No refunds will be offered for expired subscriptions.

Note 4: Practice Questions and Flash Cards obtained through a school, from an employer or through a group organization cannot be returned to RPH BUDDY for a refund. If you need to return a study material received from your school or employer, please contact them directly.

Note 5: Flash card and practice questions bought individually are not refundable and cannot be extended.

Note 6: ONE ACCOUNT PER CANDIDATE: Account sharing is strictly prohibited. IP monitoring is in place - your account will be banned should we detect simultaneous logins from different IPs. You will not be considered for refund if you share your account.

MPJE® is a registered trademark of the National Association of Boards of Pharmacy® (NABP®). RPH Buddy materials do not contain actual MPJE items and are neither endorsed by nor affiliated in any way with NABP. Test names and other trademarks are the property of the respective trademark holders. None of the trademark holders are endorsed by nor affiliated with RPH Buddy or this website.

What If I Need Additional Help ?

For additional help or questions regarding the program, please email: or call us 772-361-1609 (Mon-Fri 9:00am-5:00pm EST)

Is the information that I provide will be secure ?

The personal information that a user provides is highly secured and the credit/debit card details will not be stored after processing the transaction.  When purchasing a package or entering your bank details, all the details are sent over a 128-bit encrypted SSL connection to payment gateway.

Can I save or copy my Package material to my hard disk or print the material ?

Printing, saving, copying, screen capture, screenshots etc. of RPH BUDDY materials is strictly prohibited. Endeavoring to use system commands or third party services to capture/print/save/copy our content is considered copyright violation and breach of Terms and Conditions. We monitor all user activity thoroughly and repeated attempts to avoid this may lead to account suspension, termination without refund, and/or legal action. All our packages are accessible for online use only. Any print/copies or offline copies of RPH BUDDY are unauthorized duplicates and are considered illegal.


Do you offer discounts for Schools/institutions ?

Yes, depending upon group size we offer discounts. Please contact us to discuss special price packages for institutions/schools.


Will I get different set of questions each time I repeat/repurchase the Package ?

No, each repetition of the same practice test will give you the same set of questions. As an active user, you immediately have access to any new content that is added to the Practice Tests in the Unused question pool.  Additionally, any existing questions that are updated are automatically made available in your active subscription. Our practice questions in each state are designed to provide students an outline of topics based on percentage outlined on the MPJE Blueprint. Practice questions in each State are composed of similar set of Federal Laws, compounding regulations, hospital pharmacy regulations, handling hazardous materials and ample state related questions.

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